Privacy Policy

To explain clearly how we collect and process your personal data:

We want you to make informed choices about how your Personal Data is used and processed. That is why we created this website: to give you clear, relevant information about the use of Personal Data through a range of methods and procedures.
Where we believe you require specific details, we will provide them at the appropriate time.
We are happy to answer any questions and provide clarification, subject to any limitations imposed by law. You can reach us by email at: info@steelrendvane.com

Personal Data will only be used for the purposes set out in this Policy.

We process Personal Data for a range of purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory or legal obligations, and carrying out administrative and business activities related to the Services.
We also process Personal Data to better understand your preferences and needs.

To exercise the key rights available to you in respect of your Personal Data:

To help you exercise these rights, we maintain substantial resources dedicated to this purpose. Contact us at any time to request details of your personal data. We will amend or delete it, or stop using it for specific or general purposes, as requested. We can also transfer the information to you or to a third party. We are equipped to accommodate your requests.

Protect Your Personal Data

While we cannot guarantee absolute security of your Personal Data, we can guarantee that we will continue to employ a variety of methods and techniques to protect it.
Our Privacy and Security Policy is complete.

1. The Scope?

This Policy describes the types of Personal Data the Company collects on natural individuals, and how it processes, shares, and secures that data.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.
This Policy defines "processing" as any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect information from any person under 18, and we do not knowingly permit such persons to use our services. If we become aware that we hold information relating to a child, we will delete it as promptly as possible.

2. What Personal Data Do We Hold on You?

We collect Personal Data when you access our services and channels or visit our website. In some cases, we request this information directly from you. In others, we gather it by analysing how you use our Services or service channels, or by receiving it from our third-party partners.

You are not required to disclose personal information to the company. However, doing so may prevent us from delivering our Services or granting you access to the website.

You are not obliged to provide Us with any Personal Data. In certain circumstances, however, you may need to supply it. Without it, We may be unable to deliver the Services or grant you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal information:

This includes information about your online activity log, data about your traffic (including IP address, date of access, and time of access), the language you used, software crash logs, the type of browser used, and information regarding the device you utilized. The information we collect is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with an online trading platform of a third party through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experience.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these instances, we will provide the Personal Data you give us to those third-party trading platforms. Use of your Personal Data is then subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This provides the Company with the resources needed to enhance and improve the products and services it offers customers.
Where necessary to safeguard the rights of third parties or protect assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company within the group, in connection with a transaction such as the transfer or sale of assets belonging to the Company or any other company within the group, or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business within the group.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising partners and analytics providers, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve the user experience, remember your preferences, and tailor products and services to your interests. Cookies are also used for statistics and analytics.
Some cookies we use are session cookies. These are downloaded temporarily to your device and expire shortly after you close your browser. Other cookies are persistent, remaining on your device for a period of time after you close your browser. Persistent cookies help the website recognise you as a returning user and allow you to navigate back to the website with ease.

Types of Cookies:

We may use it for the following purposes:

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your personal data

The Company will retain Personal Data for as long as necessary to fulfil the purpose for which it was processed, as described in this Policy, or for longer periods where required by applicable law, regulations, policies, or orders.
We share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is no longer retained once it is no longer needed.

9. Transfers of personal data to third countries or international organisations

10. Security of Personal Data We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures are designed to maintain a level of security appropriate to the risk involved. While we take reasonable steps to safeguard your personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you provide your personal data at your own risk. You are responsible for keeping your account credentials, passwords, and seed phrase confidential. We will never ask you to disclose your seed phrase or password, and you should treat any such request as fraudulent. If we become aware of a data breach that affects your personal data, we will notify you and take appropriate steps to address the issue, in accordance with applicable law.

We have implemented appropriate organisational and technical measures to safeguard Personal Data, including measures to prevent its accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained without error, and we accept no liability for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may need to disclose your Personal Data to third parties, such as public authorities. We have no control over the security measures such third parties apply to your Personal Data in these circumstances.
No transmission of Personal Data over the internet can be guaranteed completely secure. The Company cannot ensure the security of Personal Data you transmit to Us online.

Hyperlinks to Third-Party Websites

The website contains links to third-party sites and applications. These fall outside the Company's supervision, and We are not responsible for how such websites or apps collect or process Personal Data. This Policy does not apply to actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, We recommend reviewing its privacy policy. Exercise discretion when providing Personal Data to third parties.

12. Modifications to this Policy

When visiting any third-party website or app, We recommend that you read their privacy policies before deciding to access or use them. We also recommend that you exercise caution before providing them with any Personal Data.

13. Your rights with respect to your personal information

You are entitled to request that We verify the accuracy of Personal Data collected about you, correct any inaccuracies, and delete Personal Data We are not required to retain. You may also restrict the scope of processing applied to your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. To exercise these rights, please write to the email address below.
Right of access
The Company is able to verify whether Personal Data concerning you is being processed. Where this is the case, you may access that Personal Data.
The Company will supply an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically where requested.
The right of access must not adversely affect the rights and freedoms of others. Where a request would affect the rights or freedoms of another person, the Company may refuse the request or limit its fulfilment.
Right to rectification
The Company will correct inaccurate Personal Data. You are entitled to request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
This right applies where: (a) Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your particular situation, to processing based on legitimate interests pursued by Us or a third party; (d) Personal Data have been unlawfully processed; or (e) Personal Data must be erased to comply with a legal obligation applicable to the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.
Where processing is restricted, Personal Data may only be retained with your consent, or to establish, exercise, or defend legal claims, to protect the rights of another natural person, or for reasons of important public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are party, you have the right to review the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising the right to data portability does not affect your rights under the right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you where such processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where We can demonstrate compelling legitimate grounds for processing, We may continue to process your Personal Data unless you demonstrate that your rights, freedoms, and interests override those grounds, or unless processing is necessary for the exercise, establishment, or defence of legal claims.
Where Personal Data is processed for direct marketing purposes, you have the right to object at any time.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data about you at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union.
The laws of the European Union and its Member States may limit your rights concerning Personal Data as described in this section 13.
We will provide the information requested under the rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, taking into account the nature and volume of requests. We will notify you of any extension, and the reasons for it, within one month of receiving your request.
Subject to the provisions of section 13, information requested under your rights in this section will be provided free of charge. Where a request is manifestly unfounded or excessive, particularly where it is repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the action requested, or may refuse to act on the request.
Where We have reasonable doubts about the identity of the person making the request, the Company may request additional information to confirm identity.